Department of Business Studies with inputs from Dr. Anil Kumar K 20/02/2019

Collaboration with Public Authority for Consumer Protection

On 14th February, 2019 Dr. Habiba Mohammed Said Al-Mughairi, HoD, Department of Business studies along with Dr. Anil Kumar, Coordinator – Industry and Community Engagement visited Public Authority for Consumer Protection (PACP) in Ibra.

Dr. Habiba Al-Mughairi initiated the discussion with Mr. Haitham Al Busaidi, Manager, Department of Administration and Finance at PACP.

The meeting started at 9.00am and completed at 10.00am. The objective of the meeting is to bring collaboration between ICT and PACP for the exchange of support in various areas. Three areas have been identified for this purpose.

  1. Conducting workshop for the PACP staff:
    • a) Strategic Planning
    • b) Conducting research specifically on preparing questionnaire, data collection & analysis and;
    • c) Leadership
    The manager insisted that the workshops should be in Arabic only.
  2. Research Collaboration between ICT and PACP:

    There are many challenges faced by PACP especially in exercising their duties regarding the inspection process. The office also would like to assess the quality of the services rendered to the customers. Hence, ICT considers this as a privilege to assist PACP with the research experts and carry out the research in the said area for overcoming the mentioned challenges and other expected once.

  3. Requesting Exhibition/Workshops for students and staff on Awareness level/ Student Competitions:

    ICT requested the PACP office to conduct workshops for staff and students for the enlightenment on the available options for protecting oneself from the unethical practices carried out by the vendors and businesses. PACP also informed that they have the culture of conducting internal competitions for their staff relating to research. Hence, they agreed to extend their support to our students and it is suggested to conduct exhibition, awareness program for staff and students and also student competitions during Open day which will be organized by ICT on 09th March, 2019.

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